Privacy Policies

Effective Date: 19 August 2025

Introduction

Orion Digital Solutions ("we," "our," or "us") operates the AstroAnsh mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using AstroAnsh, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name: To personalize your experience and provide customized services
  • Email Address: For account creation, communication, and service updates
  • Phone Number: For account verification and customer support
  • Gender: To enhance personalization of astrological readings and content

Astrological Information

  • Birth Details: Date, time, and place of birth for generating personalized astrological readings
  • Astrological Preferences: Your interests in specific astrological services or content

Technical Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App interaction patterns, features used, session duration
  • Log Information: IP address, access times, pages viewed, app crashes

Information We Do NOT Collect

  • Payment Information: All payment details are processed by secure third-party payment gateways and are not stored on our servers
  • Sensitive Personal Data: We do not collect information about health, political opinions, religious beliefs, or other sensitive categories beyond what's necessary for astrological services

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Generate personalized astrological readings and predictions
  • Provide customized content based on your astrological profile
  • Deliver educational content about astrology

Account Management

  • Create and maintain user accounts
  • Authenticate users and prevent unauthorized access
  • Provide customer support and respond to inquiries

Communication

  • Send service-related notifications and updates
  • Share promotional content and special offers (with your consent)
  • Respond to customer service requests

Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Conduct research and development for new features
  • Monitor and analyze trends and user preferences

Third-Party Services

Payment Processing

We use secure third-party payment gateways to process payments. We do not store or process payment card information on our servers. Payment information is subject to the privacy policies of our payment processors.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Hosting and maintaining our Service
  • Providing customer support
  • Conducting analytics
  • Processing payments (limited to transaction details)

Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security threats
  • Protect the safety of users and the public

Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data transmission is encrypted using SSL/TLS protocols
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Security Audits: Periodic assessment of security practices and systems
  • Secure Storage: Personal data is stored on secure servers with appropriate safeguards

Astrological Data Protection

Your birth details and astrological information are specially protected:

  • Encrypted storage with restricted access
  • Not accessible to admin staff or customer support
  • Used solely for generating personalized readings via our API

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account Information: Retained while your account is active and for a reasonable period after account closure
  • Astrological Data: Retained to provide ongoing personalized services
  • Usage Data: Typically retained for analytical purposes for up to 24 months
  • Communication Records: Retained for customer service purposes for up to 3 years

Children's Privacy

AstroAnsh is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us at support@rashidarshan.com.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

Correction and Deletion

  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)

Consent Management

  • Withdraw consent for data processing where applicable
  • Opt-out of marketing communications

Data Processing Restrictions

  • Request limitation of data processing in certain circumstances
  • Object to processing based on legitimate interests

To exercise these rights, contact us at support@rashidarshan.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

International Data Transfers

If you are located outside of our primary jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice in our app

The updated policy will be effective immediately upon posting unless otherwise specified.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Orion Digital Solutions
Email: support@rashidarshan.com
Subject Line: Privacy Policy Inquiry - AstroAnsh

For data protection related queries, please include "Data Privacy" in your subject line for faster processing.

This Privacy Policy was last updated on 19 August 2025 and is effective immediately upon posting.